Monday, November 8, 2010

Best Amazon Bad News Email Ever

It's going to be a limp Christmas at my house this season. :(

------------- Begin message -------------

Hi Bailey,

This is Lisa Stone from Prima Products and I am emailing you, unfortunately, to tell you that we will have to cancel your order for the STIFF PACKAGE. There have been a lot of issues with listing errors with Amazon, and we actually do not have this product. I am terribly sorry for this frustrating inconvenience. I have already refunded you for the charges on your credit card.

I'd like to do everything I can to make this up to you and would like to offer you 10% off any other item we carry.

Thank you for your patience and understanding with this annoying inconvenience. Please let me know if there is anything else I can do to keep you as a satisfied customer.



Kind Regards,

Lisa Stone
Prima Products

------------- End message -------------

RIP impulse purchase of Stiff Package.

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